SAP Business One Support and Development
We take care of your system: we advise users, resolve issues, enhance functionality, and help your system grow with your business.
What support includes
Everything you need to keep SAP Business One running smoothly and handling your team’s new tasks.
User consultations
Quick answers to questions about working in the system by email, phone, or Microsoft Teams.
Process optimization
Configuring the system for your processes, data loading, and finding and fixing accounting errors.
Enhancements and development
We extend functionality and build turnkey solutions based on an agreed technical specification.
Staff training
We help your team master new features and quickly adapt to updates.
System updates
We plan and carry out SAP Business One updates and check that everything works correctly afterwards.
Monthly reporting
A detailed report on what was done, who did it, and how much time was spent. Full transparency.
How we handle requests
Every stage is transparent, and work starts only after your approval.
-
Request
You send a request, and it gets a unique number.
-
Analysis
A consultant clarifies the details and decides how best to solve the task.
-
Approval
You confirm the scope and estimate.
-
Delivery
Consulting or development with testing.
-
Demo
We show you the result and get your confirmation.
-
Report
All work is recorded in the monthly report.
Support packages
Three support packages for different business sizes and needs. We’ll help you choose the right one.
Small
For essential support
- 24 hours per month
- Consultations and day-to-day issue resolution
- Monthly work report
Standard
The optimal balance
- 48 hours per month
- Faster response to requests
- Dedicated consultant
- Flexible carry-over of unused time
- Monthly work report
Comfort
For active system development
- 80 hours per month
- Fastest response
- Dedicated Senior consultant
- Best hourly rate
- Monthly work report
We’ll send detailed terms and pricing once we’ve reviewed your request.
Why best-run Consulting
We focus on long-term partnerships and know SAP Business One inside out, from implementation to day-to-day support.
- SAP SE partner in Ukraine
- Certified SAP Business One sales partner
- Provider of the Ukrainian localization for SAP Business One
- Implementation experience in Ukraine, Europe, and the USA
- Warranty on completed development
- Transparent approval of every stage
Let’s find the right support for your business
Submit a request, and we’ll prepare a tailored proposal with terms and pricing.
