Consumers of the modern world want to shop as comfortably as possible. Satisfying the wishes of retailers is very difficult, it is necessary to ensure the presence on the maximum number of various sites with the highest quality of service. In addition, the buyer wants to receive an answer to his request immediately, because he buys the product at any convenient time and from any place.
To realize the customer’s needs, he must be at the heart of the retail company’s business processes and the search for solutions that are oriented to his needs. The iVend Retail solution from CitiXsys enables retailers to maximize their sales and profits by ensuring seamless operations across all sales channels. With iVend Retail, you will be able to implement a truly universal system that recognizes and encourages the shopper wherever their interaction with the brand takes place.
The platform includes the following modules:
- cash register (POS)
- mobile POS (mPOS)
- electronic commerce
- digital coupons/loyalty/gift cards
- comprehensive promo and pricing management functionality
- reporting and analytics
- ready integrations with the ERP system
iVend Retail provides an opportunity to optimize business processes to save time and focus on customer acquisition and profit.
Built-in reports and analytics allow you to get full control over the work of the entire enterprise, turnover and each individual client.
The intuitive interface creates a digital foundation for understanding customer needs and has the ability to serve them individually and seamlessly across any sales channel.
Loyalty program is a way to closer communication with the customer, which encourages him to choose your store.
Easy integration with the ERP system will simplify key business processes and optimize the use of data.
With best-run Consulting, doing business becomes even easier, more comfortable and more profitable.